Privacy Policy, InSoft Screen

1. Who we are

Controller for your data in connection with these apps is InSoft Online, Karlstraße 18, 72336 Balingen, Germany. Email: info@insoftonline.de. Phone: +49 151 16908778. Website: https://insoftonline.de. Further company details are listed in the Impressum.

2. Summary

We do not use advertising, analytics or tracking tools in the apps. We do not sell your data. We do not access your location, contacts or microphone.

TV Manager needs an account. It uses your camera only to scan the pairing QR code shown on your TV, and your photo and video library only for files you choose to upload.

InSoft Screen has no account. It stores the address of the content you pair on the TV itself.

3. What data we process

TV Manager, account login: your email address and password, so we can sign you in to your InSoft account. They are sent over an encrypted HTTPS connection to our server at support.insoftonline.de. After sign-in, an access token is stored on your device so you stay signed in until you log out.

TV Manager, content you create: screen names, content type, theme and colour settings, background image, animation speed, and product data (name, price, description, category, tax rate, allergy information, active status). We use this to show your menus and promotions on your screens. It is saved on our server and delivered to the TV screens you pair.

TV Manager, images and videos you choose to upload: product photos, screen images and videos, and background images, so they can appear on your screens. They are uploaded to our server. Images may be compressed on your device before upload.

TV Manager, camera: used to scan the QR code displayed on your TV and pair it with a screen. The camera image stays on your device. Only the text decoded from the QR code (a pairing code) is sent to our server. No photos or video are saved or uploaded.

TV Manager, photo and video library: used so you can pick an image or video to upload. Only the files you select are read and uploaded. The app does not browse or upload other files.

TV Manager, app settings: your language choice, stored on your device only.

TV Manager, technical data: IP address, date and time of requests, and device or app request details, so we can deliver the service, keep it secure and fix errors. Our server processes this in ordinary server logs, kept only as long as needed for those purposes.

InSoft Screen, saved content address (URL): stored on the TV only, so your content shows again every time the app starts.

InSoft Screen, pairing code: a random 6-character code generated by the app and shown as a QR code, so your phone can send the content address to this TV without typing. It is sent to our server while the pairing window is open. According to the in-app notice, the address is not kept on our server after it has been delivered to the TV.

InSoft Screen, downloaded media: the image or video of an image or video screen, and menu data, cached on the TV so it can be shown without downloading again, and replaced when the content changes.

InSoft Screen, technical data: IP address and request details, processed by our server in ordinary server logs when content is delivered, for delivery and security. InSoft Screen does not use the camera, microphone or location, and it does not collect personal data about people who look at the screen.

Fonts: TV Manager loads its text font (Cairo) from Google Fonts when the app runs. Your device connects to Google's servers, and Google receives your device's IP address and request details, as with any web font. We do not send any other data to Google.

Content shown on your screens: InSoft Screen can display any web page you enter. Those pages belong to third parties, and their own privacy policies apply to them. We do not control them.

4. Why we process your data and on what legal basis

Creating and operating your account, and delivering your content to your screens: performance of a contract, Art. 6 (1) (b) GDPR.

Using the camera and photo library features you choose to use: your consent through the operating-system permission prompt, Art. 6 (1) (a) GDPR. You can withdraw it at any time in your device settings.

Security, error fixing, preventing misuse, and server logs: our legitimate interest in a secure and reliable service, Art. 6 (1) (f) GDPR.

Loading the Cairo font from Google Fonts: our legitimate interest in a consistent app design, Art. 6 (1) (f) GDPR.

Meeting legal obligations, for example tax and commercial law: legal obligation, Art. 6 (1) (c) GDPR.

5. Who receives your data

Hosting and infrastructure providers that run our servers for us, under data processing agreements. The apps talk to support.insoftonline.de. The current host name and country are available on request at info@insoftonline.de.

Google (Google Fonts), as described in section 3.

Authorities, only where the law requires it.

We do not sell your data and we do not share it for advertising. If any recipient is outside the European Economic Area, the transfer is based on an adequacy decision, Standard Contractual Clauses, or another safeguard permitted by law.

6. How long we keep data

Account and content data are kept while your account is active. After your account is closed we delete them, unless the law requires us to keep some records longer (for example invoices).

Server logs are kept only as long as needed to deliver the service, keep it secure and fix errors, then deleted.

On your device or TV, data stays until you log out, clear the app data, or uninstall the app.

7. Security

TV Manager communicates with our servers over encrypted HTTPS connections. Access to your content requires your sign-in.

InSoft Screen can display content from any address you enter, including addresses that do not use HTTPS. Use HTTPS addresses where possible.

No system is completely secure. If you suspect misuse of your account, contact us at once.

8. Your rights

Under the GDPR you have the right to access the personal data we hold about you, have inaccurate data corrected, have your data deleted, restrict processing, receive your data in a portable format, object to processing based on legitimate interests, withdraw consent at any time with effect for the future, and lodge a complaint with a data protection supervisory authority. In Germany that is typically the Landesbeauftragte für den Datenschutz of Baden-Württemberg.

To exercise these rights, write to info@insoftonline.de. We may need to verify your identity first.

9. Deleting your account and data

Inside the apps: you can delete screens and products yourself in TV Manager. Logging out removes the access token from your device. Uninstalling an app removes its local data.

Account deletion: accounts are provided by InSoft Online. To have your account and the data linked to it deleted, email info@insoftonline.de from the address registered on the account, with the subject "Delete my account". We confirm the request and complete the deletion without undue delay. Where the GDPR applies, we do this within one month.

10. Children

The apps are business tools and are not directed at children. We do not knowingly collect personal data from children.

11. Changes to this policy

We may update this policy when the apps or the law change. The current version is always on this page, with its date at the top. For significant changes we will inform you in a suitable way, for example in the app or by email.

12. Contact

Privacy enquiries for TV Manager and InSoft Screen: info@insoftonline.de · InSoft Online, Karlstraße 18, 72336 Balingen, Germany · Phone: +49 151 16908778 · https://insoftonline.de